Tremici recognizes the importance of protecting your personal data. Therefore we instituted strict policies and security measures to protect your personal data.

For more precise information, please check our page: Privacy Policy.

We accept the following payment methods: Credit card (Master Card, Maestro, Visa and American Express), Paypal, iDeal and Bank transfer.

We strive for the following delivery times:

• The Benelux: 2-5 days
• Germany: 2-5 days
• European Union: between 4-8 workdays
• International: between 6-12 workdays

Please note that during the holidays your delivery might take longer.

For more extended information about delivery times see our page: Shipping.

We offer worldwide free shipping to all our customers*.

*We can not be held responsible for the duties and taxes of your shipping destination!

For more extended information see our page: Shipping.

Taxes and duties are calculated according to your shipping destination. You will have to pay for them on top of the price displayed in the Online Boutique, which means you will receive a separate invoice for them.

*We can not be held responsible for the duties and texas to your shipping destination!

Tremici offers Delivery Duties Paid (DDP) shipping within the European Union (EU). If your order is shipped Delivery Duty Paid (DDP) you will not have to pay any duties.

Shipments to outside the European Union (EU), will be shipped Delivery Duties Unpaid (DDU). Which means they may be subject to customs fees, import fees, and taxes, these are the sole responsibility of the client and will not be reimbursed by Tremici.  

For more extended information about duties and taxes see our page: Shipping.

Tre-items is an abbreviation for Tremici items in our Online-Boutique.

Before your Tre-item(s) have been prepared for shipment we can cancel your order, change your Tre-item(s), change the size or edit your billing and shipping details.

If you need to make any changes, please send our customer support team an email at [email protected] for further assistance.

Once the parcel with your order leaves our warehouse you will receive an automatic email with the MyParcel tracking number to follow its journey.

If you do not get an automatic email with the tracking number,  please do not hesitate to send us an email at [email protected].

For any reason, customers can return or exchange their Tre-item(s). Tremici accepts returns within 14 calendar days from the delivery date. Please send an email to our customer support team at [email protected] for further assistance.

When returning or exchanging a Tre-item the customer is responsible for the costs of the shipment and additional costs.

For more extended information see our page: Returns.

For any reason, customers can return their Tre-item(s). Each Tre-item has a guarantee of fourteen (14) days. However, the Tre-item(s) can only be returned when they are completely unworn. We only accept returns if all the accessories are included in the packaging, (Tremici box, garments tags [still attached on the clothing], cardboard, and receipt holder).

When you return your Tre-item(s), the customer is responsible for the costs of the shipment and additional costs.

For more extended information about the return conditions, see our page: Returns.

Your refund will be issued according to the payment method you chose to place the order.  Shipping costs (and maybe paid customs duties and sales taxes) are non-refundable unless your Tre-item(s) are faulty or wrongly delivered by us.

For more extended information about refunds see our page: Refunds.

In case you return something, you will have the possibility to choose between a refund or store credits.

For more extended information about refunds see our page: Refunds.

You will find a size conversion chart on every product page, to help you find your perfect size.

If you need more help, our customer service team can answer all your questions regarding a Tre-item. Please do not hesitate to send our customer support an email at [email protected].

We are here to help if you are not satisfied with the received Tre-item(s).

Please contact our customer support team at [email protected], before taking any further actions.

Withdrawals, cancellations, exchanges or returns are not accepted for orders of customized Tre-item(s).

If you want to subscribe to our Tremici newsletter, please click on this link: Subscribe.

In case you want to unsubscribe, click on the link ‘’unsubscribe from newsletter’’ at the bottom of our newsletter.

It is possible to buy up to 3 Tre-items at once.

VAT is a value-added tax that both European Union (EU) and non-European Union (non-EU) customers pay. VAT is already included in the prices of all the Tre-items.