Refunds
When an order is returned to our warehouse and meets the requirements, the customer gets the possibility to choose between two (2) options.
- Refund
- Store credits
The refund of your Tre-item(s) will always be credited to the payment account which was used prior to fulfill the order.
Tremici strives to process refunds within five (5) business days after receiving the Tre-item(s).
For more questions about our refund policy, please do not hesitate to contact our refunds team at [email protected].